Data Deletion Instruction for Users

At Cryptodash.com, we are committed to maintaining the confidentiality and security of our users’ personal data. We understand the importance of data privacy and provide our users with the option to request the deletion and removal of their personal data from our systems. Below are the instructions for users who wish to exercise their right to data deletion:

How to Request Data Deletion:

  1. Email Request:
    • Send an email to [email protected] from the email address associated with your Cryptodash.com account.
    • Use the subject line: “Request for Data Deletion.”
    • In the body of the email, clearly state that you are requesting the deletion of your personal data from Cryptodash.com.
  2. Information to Include:
    • Your full name.
    • Any usernames or user IDs associated with your Cryptodash.com account.
    • Specify if you want a complete deletion of the account or only certain aspects of your personal data removed.
  3. Verification Process:
    • Upon receiving your request, our team will verify your identity and the authenticity of the request. This is a necessary step to prevent unauthorized access and ensure the security of user accounts.
    • You may be asked to provide additional information for verification purposes.
  4. Processing Time:
    • Once your identity is verified, and the request is confirmed, we will proceed with the deletion of your data.
    • Please allow up to 30 days from the date of verification for the complete removal of your data from our systems.
  5. Confirmation:
    • After your data has been successfully deleted, we will send you a confirmation email.

Important Notes:

  • Data Recovery:
    • Once the deletion process is complete, the data cannot be recovered. We recommend ensuring that you have saved any necessary information before requesting data deletion.
  • Residual Data:
    • Some anonymized data may remain in our system backups for a certain period until these backups are cycled out, as per our data retention policy. This data will no longer be associated with your identity.
  • Legal and Regulatory Requirements:
    • In certain cases, we may be required to retain some data due to legal, regulatory, or security requirements. We assure you that this retention will adhere to applicable laws and regulations.
  • Third-Party Data Sharing:
    • If your data has been shared with third parties as per our Privacy Policy, you may also need to contact these parties directly to request data deletion.

For any further questions or concerns regarding data deletion or privacy practices at Cryptodash.com, please feel free to contact our Data Protection Officer at [email protected].

Thank you for being a valued user of Cryptodash.com. We are dedicated to protecting your privacy and ensuring your right to data security.

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